Portner Auto Body ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have.
Information we collect
Information you give us. When you submit a form on our site — a free estimate, repair authorization, job application, or general contact message — we collect the details you provide, which may include your name, phone number, email address, vehicle information, photos of your vehicle, a résumé, and any message you send.
Information collected automatically. Like most websites, we automatically collect limited technical information such as your IP address, browser and device type, pages viewed, and how you arrived at our site. We use this to understand site traffic and improve the experience.
Cookies and analytics
We use cookies and similar technologies, including Google Analytics and Google Tag Manager, to measure site usage. If we run online advertising, we may also use advertising tools such as Google Ads and the Meta (Facebook/Instagram) pixel to measure ad performance and show relevant ads. You can control cookies through your browser settings.
How we use your information
- To respond to your inquiries and provide estimates
- To schedule appointments and carry out repairs
- To process job applications
- To operate, maintain, and improve our website
- To measure and improve our marketing
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business and website, including Google (file storage, analytics, scheduling), Cloudflare (website hosting), Cal.com (appointment scheduling), and CARwise (repair status). These providers may only use your information to perform services for us. We may also disclose information if required by law.
Data retention
We keep submitted information for as long as needed to serve you and for our ordinary business and legal purposes.
Your choices
You may request access to, correction of, or deletion of the personal information you've submitted by contacting us at the details below. You can also opt out of analytics tracking using browser tools or the Google Analytics opt-out add-on.
Third-party links
Our site may link to or embed third-party services (such as YouTube videos or the CARwise repair-status tool). Their use of your information is governed by their own privacy policies.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date above reflects the latest version.
Contact us
Portner Auto Body
114 E 36th St, Boise, ID 83714
Phone: (208) 342-7988
Email: Info@portnerautobody.com